When someone else dropped the ball.
Many of our expedites and recoveries start after another carrier has already let the load down. We step in mid-stream and work to get it moving.
- Carrier no-show
- Carrier fell off
- Breakdown
- Missed pickup
Known for saving the day
Expedites, recoveries & spot-market clean-up.
Hot freight, loads another carrier dropped and spot freight that’s going wrong: we take it on, cover it through our carrier network and keep you in the loop. Many of our rescues start after another carrier dropped the ball, and many are production-critical.
Quotes 24/7 · within 5 minutes during office hours
White glove service
White glove, from tender to POD.
Red-hot freight needs more than a booking confirmation. We stay on it from the moment you tender the load until the POD is in your hands.
Fast response
Call or email any hour and you hear back fast.
Proactive updates
You hear from us before you have to ask. MacroPoint updates the truck’s location about every 15 minutes, with ETAs. We update you automatically at pickup and delivery and send the POD and documents right away, and our dispatch team and AI tools watch tracking and keep you informed.
Hands-on, tender to POD
One accountable team runs the load from tender through delivery and proof of delivery, so you are not chasing status.
Proven on red-hot freight
Hot loads and tight windows are what we do. We have a record of getting them where they need to be, as soon as possible.
Why shippers call us
We step in when the plan breaks.
Spot markets fill up when awarded carriers reject tenders. Many loads reach us after a full routing-guide waterfall or a missed pickup, and we step in with a workable rate on repeat lanes. What we do when a carrier backs out
When the line can’t go down.
Many are production-critical: if the product doesn’t arrive, a production line can go down. Tell us the deadline and what is at stake so we can prioritize it.
- Line-down risk
- Material shortage
- Tight production window
- Production-critical freight
We take over mid-stream and work to get it moving. Send us the load
Specialty 1
Expedites
Hot freight on a tight clock. We match the vehicle to the deadline: full truckload, team service arranged through our carrier network, or a box truck or sprinter van for smaller shipments. Send the pickup, delivery, piece count, weight and deadline and we recommend the vehicle.
- Team service when the clock demands it
- Box truck and sprinter van for urgent, smaller freight
- Full truckload dry van and reefer, hazmat included
- MacroPoint tracking with location updates and ETAs
Specialty 2
Recoveries
The carrier cancelled, the truck never showed or the shipper is about to close. We re-cover the load with another carrier from our network and keep you informed without you having to chase us. One call starts it.
- Fast re-cover of loads another carrier dropped
- Missed pickups and late trucks acted on early with MacroPoint updates
- Hazmat loads included (dry van and reefer)
Specialty 3
Spot-market clean-up
Spot freight that’s failing? We take it over and make it run.
Loads get rejected or bounced from carrier to carrier, commitments get missed, and overflow lands on you when your regular carriers are full. We take the freight over, put a carrier from our network on it and run it to delivery, whether it started with us or someone else.
What we take over
- Spot loads that keep getting rejected or bounced around
- Missed pickups, deliveries and other commitments
- Overflow your regular carriers can’t cover
- Proactive status updates until it is delivered
Add a proven, high-performing partner to your spot market. More competition on your spot loads can help bring rates down, while coverage and KPIs go up on your hardest loads.
How a rescue works
From panic to proof of delivery.
Call or book online
Tell us what, where and when. Email anytime, or call 7 AM-5 PM CT, Mon-Fri; we respond fast.
Get a quote
Get a quote from our team, then we assign a carrier from our network.
Tracked door to door
MacroPoint GPS updates and ETAs from pickup to delivery.
Delivered
You’re in the loop the whole way, and the emergency is over.
What shippers say
Their scorecards do the talking.
These numbers come from our customers’ own scorecards, not from us.
- 98.7%on-time delivery
- 98.5%on-time pickup
- 365,000+truckloads moved
- Since 2010licensed freight brokerage
On-time rates based on combined customer scorecards. SmartWay Certified
TODO: needs real customer quote + permission
TODO: needs real customer quote + permission
TODO: needs real customer quote + permission
Send us the load
Tell us where it is and where it has to be.
Send the essentials and a dispatcher takes it from there. If another carrier already fell off, or a production line is waiting on this freight, say so; it helps us prioritize. Dry van, reefer, box truck or sprinter van, lower 48 and cross-border Canada.